Privacy policy

This Privacy Policy describes how Paros (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

In accordance with the Protection of Personal Information Act (POPIA) of South Africa, we are committed to safeguarding your privacy and ensuring that your personal data is processed lawfully and transparently.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Order Information: When you make a purchase, we collect names, billing addresses, shipping addresses, payment information (processed via secure third-party gateways), email addresses, and phone numbers.

  • Device Information: We automatically collect information such as your IP address, browser type, and how you interact with the Site via cookies and similar technologies.

2. Purpose of Processing

We process your personal information for the following "Competent Relevant Purposes":

  • To fulfill orders and process payments.

  • To arrange for shipping and provide you with order confirmations/invoices.

  • To communicate with you and provide customer support.

  • To screen orders for potential risk or fraud.

  • Where permitted by your preferences, to provide you with information or advertising relating to our fragrances.

3. Consent and Your Rights

By using our website, you consent to the processing of your information as described here. Under POPIA, you have the following rights:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You have the right to request that we update or correct any inaccurate personal information.

  • Deletion: You may request that we delete your personal data (subject to legal retention requirements, such as for tax purposes).

  • Objection: You may object to the processing of your data for direct marketing purposes at any time.

4. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your information as described above. For example:

  • Shopify: To power our online store.

  • Payment Gateways: To securely process South African and international transactions.

  • Courier Services: To deliver your Paros fragrances to your specified address.

We ensure that all third-party operators comply with the security standards required by South African law.

5. Data Security

We take reasonable technical and organizational measures to secure the integrity and confidentiality of your personal information and to prevent loss, damage, or unauthorized access.

6. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of South Africa (e.g., cloud hosting services). We ensure that these transfers comply with POPIA by verifying that the recipients are subject to laws or agreements that provide an adequate level of protection.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you would like to exercise your rights under POPIA, please contact our Information Officer at:

leckyahyaa@gmail.com